Q: Is it safe for me to order online?
Little Avenue, Inc. is a reputable, company that has employed the latest technology to help assure that your personal information is safe and secure.
Q: I never received an e-mail confirmation, how do I know that my order is being processed?
Please contact us at service@littleavenue.com and one of our customer services representatives can help locate your order.
Q: I have placed an order online and found an error, how do I correct my error?
Little Avenue production runs beyond our customer service hours in the evenings, weekend and holidays. Once an order is placed you are given the opportunity to view a proof and approve it. Only after your approval do we place the order. Unfortunately, once an order has been approved we cannot cancel it.
Q: Can I see a proof of my card(s) before they are released to print?
Yes, proofs are emailed to you within 48 hrs and must be approved by you before the order is placed. Once we send you a proof, we place your order on hold until we receive your feedback.
Q: How can I see a picture of what my card will look like with my baby's picture on it?
A proof will be emailed to you within 48 hrs of your order. The order will only be placed after your approval.
Q: How can I check on the status of my order?
For cards without a photo, a proof is generated within 24 hrs and emailed to you for approval. After approval, orders placed Monday – Friday by 5 p.m. EST will arrive within 7 days. For cards with a photo, a proof is generated within 48 hrs and emailed to you for approval. After approval, orders placed Monday – Friday by 5 p.m. EST will arrive within 7 days.
You can email us at orders@littleavenue.com if you would like to confirm the status of your order.
Q: Can I track my order online?
Once an order is placed, a proof is generated and emailed to you. Until you approve the proof, your order is considered ‘pending’. Once the proof is approved the order is placed and you will receive an email stating that your order has shipped. Once your order has shipped, you can expect to receive shipment within 7 days. Please email us at orders@littleavenue.com if you have not received your order and it has been 7 days.

Q: Do I have a choice of payment methods?
You may pay by Visa, Mastercard, American Express, Discover and Paypal.
You may also mail a money order if you are not comfortable leaving credit card information on the site.
Please note that all orders paid by money order will be placed only after the money order is received. This may cause a delay in receiving your order.
Q: Returns, Exchanges & Cancellations
How can I contact Little Avenue regarding a return or quality concern?
To contact Little Avenue customer service, email service@littleavenue.com. All Little Avenue products come with a 100% Quality Guarantee. If your order is not customized as you instruct, we will reprint your order and reship it to you within 1 business day. Little Avenue takes great pride in providing high quality products and exemplary customer service. If you are not satisfied for any reason, we will do our best to make it right.
Q: What is Little Avenue’s return policy?
We are confident that you will be happy with the quality of our products and stand behind every single item. However, if you are not satisfied with a product, please contact us within 3 days of receiving your order to initiate an exchange or return authorization. Due to the personalized nature of our products, we are unable to accept returns based on customer input errors (e.g., typos, layout).

Our graphic designers are trained to proofread all orders for grammar and spelling, but ultimately it is up to the customer to approve their proof. If any order contains a misprint due to our staff, we sincerely apologize and we will happily reprint it at no cost to you.
Once notified of our error, we will offer you a full refund, credit towards future purchase or complete exchange with the quickest shipping option possible. If you select a full refund, we will ask that you please return the order in its original form and packaging. We will issue a refund as soon as we receive the shipment. We reserve the right to reject any returns and exchanges that do not meet these conditions.



Q: When can I expect my order to ship?
We will process your order accurately and deliver it quickly. Orders placed Monday - Friday by 5pm EST will ship on the following business day and arrive to you within 7 days.
What shipping method does Little Avenue use?
We generally deliver via the US Postal Service. For orders that exceed a weight of two pounds, we generally deliver via UPS or DHL.
Q: What will it cost to ship my order?
All orders will be shipped the next business day after you approve your order. Shipping and processing costs vary by the weight of your order and by the turnaround time you select during checkout.

Q: Do you offer international shipping?
We do not offer international shipping at this time.
Q: Do I pay a sales tax?
Only NJ residents will be charged a 7% sales tax

Q: Do you sell blank announcement cards?
All of our stationery can be ordered without any customization. However, we do not recommend that they be placed in a printer for text printing.
Q: Can I write anything I want on my cards?
Sure. We have offered a few ideas on our site, but you can write anything you want. We encourage you to be creative with the wording to make the card truly special and unique. However, depending on the card there may be a limited number of lines for each card.
Q: Where can I find a listing of the fonts that I can choose from for my cards?
A complete listing of all available fonts can be seen when a card is being customized on our website. Click here to view all the available styles.
Q: What does the cost of the card include?
Pricing includes ink color of choice, set up, choice of phrasing, font and white envelopes. We can imprint your return address for an additional 80˘ each envelope.
Q: What type of paper stock do you offer?
Little Avenue prints your cards on acid free, brilliant white, premium 80 lb. card stock in a choice of matte or glossy paper finish.
Q: How do I know which paper finish to use?
For many people this is a preference, but we do offer the following suggestions:
--> When to use Glossy Finish Paper
Glossy finish paper has a high gloss coating applied to the paper surface that yields a smooth, shiny finish, vivid colors, vibrant images and excellent reproduction. This is the smoothest and most brilliant finish that we offer. Glossy finish paper is typically chosen for its polished texture, flashy appearance and superb color-contrast qualities. Glossy is best used on full color designs that have bright solid colors, photographs or bold patterns. Designs that contain prominent headlines, rich colors and tones, lots of imagery and minimal text are well-suited for a glossy finish. (Text heavy designs tend to be difficult to read on a glossy finish — we recommend a matte finish for them.)
--> When to use Matte Finish Paper
Matte finish paper has a dull coating applied to the paper surface that yields a non-shiny, smooth finish that is superior for color contrast and text clarity. Matte finish paper is typically chosen for its unique combination of smooth texture, easy readability, and bold contrast qualities. Matte finish paper is well known for its versatility and can be used with designs that contain white space, solid colors, photographs or a combination of these elements.
Q: What is the cost of envelopes?
Plain white envelopes are included at no additional cost with all card orders.
However, we can imprint your return address for an additional 80˘ each envelope.